about Astor Media Group
Astor Media scaled rapidly, but their Microsoft 365 environment did not. They were operating across multiple domains, mailbox provisioning was ad hoc, and shared mailboxes were not being used. As a result, administration was time-consuming, access was inconsistent, and licence spend was higher than necessary.
30,000
+
Hours delivered back to the business
100
+
SOX compliance in Settlement process automation
95
+
Success rate of bot case completion
6
+
For functional release of OBT, RTS and OGS
Project overview
We focused on fundamentals: structure, permissions, and usage. By introducing shared mailboxes with proper access management and aligning licences to real needs, Astor Media now has a tenant that is tidy, compliant, and cost-effective.
What did Arcturus Technology do
- Designed a consistent mailbox hierarchy aligned to teams and roles
- Introduced shared mailboxes for functions such as sales, support, and finance, with clear ownership and permission models
- Moved from individual mailboxes that were used as team inboxes to true shared mailboxes, reducing risk and support load
- Implemented group-based access so the right people have the right access from day one
- Rationalised domains and standardised naming, reducing confusion and misrouting
- Right-sized licences based on actual usage and role profiles, with a clean joiner, mover, leaver process
The Results
- 40% reduction in monthly Microsoft 365 licence costs
- Easier day-to-day management for IT and team leads
- Clear separation between personal and team communications
- Improved security through least-privilege access and better auditing
- A repeatable operating model that keeps costs under control as the company grows
The technology that we use to support Paysafe
Microsoft 365
Sharegate
