The insurance and healthcare industries are among the most heavily regulated in the United States, with different states taking their own unique approaches. Clients seeking to do business in the Pacific Northwest often had to find multiple law firms with several different lawyers to provide regulatory counsel in multiple states.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
Project overview
The client needed to overhaul an ageing server infrastructure to improve performance and reliability. Their environment was experiencing increased load and frequent downtime.
What did Arcturus Technology do
Conducted a comprehensive assessment of the existing servers, network topology and security posture.
Designed a new architecture with capacity planning for future growth.
Performed server migration and consolidation using virtualization to reduce hardware footprint and increase resilience.
Implemented fine‑tuned monitoring and automated backup routines.
Delivered clear documentation and best‑practice guidance
The Results
- Over 30 processes automated using Office 365 solutions
- 30,000+ hours saved through workflow automation
- 100% compliance with SOX regulations through automated settlement processes
- 95% success rate for case management and chatbot interactions
- Seamless integration between Microsoft Teams and SharePoint, enhancing team collaboration and communication across departments
